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How can I submit an assignment and select a butler?

  • The first step is to sign-up and submit your assignment for review and approval by clicking on the “Submit Assignment” button at the top right-hand side of the menu bar. You will be asked to submit details about your property, your required fee per stay-and-buy day, as well as general information about the maintenance required.
  • The second step is to access your Assignment Group at the Assignment Groups section in the Members Area (we will set-up a Group for you after you signup), and begin testing all its features: wall, private messaging, sending invites, forum, and more.
  • And thirdly, also in the Members Area, you can search for a trustworthy candidate whose profile better adjusts to your requirements, invite this professional to your group, and jointly reach an agreement on the most convenient way for both to undertake the assignment.

Alternatively, after submitting your assignment, you can let us do the candidate selection to make things easier for you.

What type of properties do you specialise in?

We specialise in upscale second homes, which are currently not in frequent use by their owners, and whose value and market potential can be significantly increased with simple, but yet effective, maintenance and upkeeping, while they are for sale.

I can show the house myself and it doesn’t need much maintenance. Can I submit an assignment without having a butler at the property while you send buyers for evaluation stays?

Yes, there is a “Stay-and-Buy Without Butler” mode when we offer test stays to potential buyers. However, we strongly advise having someone to look after potential buyers during their stay, specially in a large country house where it can be troublesome getting to know well the property and all its features and nearby amenities. Having someone at the property to keep things running, often makes the difference between showing a homey place or an unpleasant house.

Do you provide assignment agreement templates?

Yes, we provide agreement templates per assignment type and country, according to local laws and regulations. But in addition, we like to propose draft agreements on each project, taking into account what was previously agreed by all parties.

What type of key maintenance can you undertake?

The house owner, together with Houszy, jointly agree at the outset on the key maintenance required on the property to increase its value and market potential without the need of extensive expenditure. It might be a minor renovation or just plain upkeeping and maintenance. It might not be necessary to spend a lot of money to upgrade your home before you sell it. For instance, you could ask to clean the space thoroughly, make small repairs, replace worn carpets, look after the garden and add a fresh coat of paint to walls. You want people to walk into a house that looks well maintained, because otherwise if they see that you can’t take care of minor details, they are going to assume you have let bigger problems escape your attention.

It might not be necessary to spend a lot of money to upgrade your home before you sell it. For instance, you could ask to clean the space thoroughly, make small repairs, replace worn carpets, look after the garden and add a fresh coat of paint to walls. You want people to walk into a house that looks well maintained, because otherwise if they see that you can’t take care of minor details, they are going to assume you have let bigger problems escape your attention.

Who bears the cost of this maintenance?

Our proposal to owners and butlers contemplates that any upkeeping expenses would be paid by the stay-and-buy generated from potential buyers, or, alternatively, assumed by the butler, particularly as far as related work is concerned and only if it has been previously agreed.

How are professional butlers selected for each property?

Each candidate has to apply directly to the house owner at the corresponding Group, who then decides on the basis of their membership profile and their suitability for the assignment if that candidate would be a good fit for the project.

Alternatively, the house owner can leave this selection process to us, in which case our decision would be made on the basis of our best judgment as to the who might be the ideal candidate for the job. We take into account resumés, experience, and social media profiles.

What if my house needs some remodelling?

In theses cases, only butlers who have a sound home remodelling background, would be proposed for the assignment, and the cost of it would be financed by either the owner, if previously agreed, or through stay-and-buy fees if it were feasible.

What are the advantages of having a person looking after my house instead of leaving it empty while it’s for sale?

Leaving your property empty for any length of time is equivalent to asking for trouble. Not only is your vacant house far more likely to be vandalised and burgled but your home and contents insurance becomes null and void after your home is empty for longer than a month.

How long are typically caretaker stays and do I need to sign a rental agreement?

The duration of these stays depends on everyone’s agenda, the scope of the work to be done, and the estimated time the property is going to be for sale. Usually, what we aim to do is to sign an “assignment for use” agreement with the property owner and a freelance project contract with the professional butler. The ideal duration of a caretaker’s stay should be of at least until the property is sold.

What license do I need to let potential buyers stay in my house for a few days?

In most countries, the law establishes that properties require a licence when either: accommodation is offered in a systematic or recurring way, for long or indefinite periods of time, are purposely established and advertised as a steady source of income for the owners, the owner or representative doesn’t live in the property, or the property offers services comparable to an apartment rental business. In the case of Houszy’s bookings by house buyers, none of the above applies. In fact, what house buyers book and pay for is not a short-term stay, but an option to buy a property during a certain a number of days, which gives them the added right to visit it anytime they want as expected future owners.

In any case, we make sure that we supply the owners beforehand with the legal information that applies to their specific jurisdiction before asking them to commit to any booking agreements.

How does the option-to-buy work?

Generally speaking, an option-to-buy agreement, also called a real estate option, is an arrangement in which, for a fee, a potential buyer or investor acquires the right to purchase real estate sometime in the future. Option contracts are often used in both commercial and residential transactions.

In this regard, we have legally adapted the typical real estate contract to the Houszy concept. We have done that by shortening the typical real estate option into days to be able to offer it as an incentive to a wide variety of interested buyers. Specifically, house owners, instead of having the burdensome work of signing an option with every potential buyer, we previously sign a long-term option with them, which then we assign to potential buyers for a specific number of days.

What about liability insurance?

We can suggest a Home Owner Protection Insurance program to provide primary liability coverage in the event of a third-party claim of bodily injury or property damage related to a Houszy stay. However, we always ask potential buyers to sign a waiver for possible claims at the time of booking.

Am I committed to selling my house if I submit an assignment?

Yes. Interested buyers when booking for a test-stay are in fact paying for an option to purchase your property, but with the added benefit of a free stay.

Do you provide marketing support to owners on For Sale By Owner deals?

We are not a registered real-estate agency and therefore, in most markets, we can’t provide an agency type of service. What we are eager to do, however, is to show your property on our website. and offer potential buyers the possibility to visit it or take a test-stay. Just taking care of these visits and having the properties ready for showing, takes away much of the owners’ strain, and considerably improves their selling chances, as well as it shortens the time that these properties are in the market.

Do you take assignments that are already being marketed by a real estate agency?

Yes, we are eager to collaborate with real estate agencies, as we believe there is a strong mutual benefit from working together: we can improve the property’s market potential, and provide a trustworthy person to show it to a new source of interested buyers at no cost to the owner, nor to the agency. And because our commission is paid entirely by the buyer (as we act as buyer’s agents), the real estate agency gets to keep the agreed commission with the seller.

What commitments do house owners and Houszy acquire with each other when entering into an agreement?

  • Houszy must participate from the start in: suggesting key improvements and maintenance to maximise the property’s value, preselect assignment candidates, supervise home improvements and maintenance tasks through the property’s blog, maintain a continuous flow of potentially interested buyers, and keep track of house showings and offers. In addition, Houszy must leave a mutually agreed refundable deposit, be responsible for carrying out all the home improvements or upkeeping agreed with the owner at the outset, pay for utilities and insurance if previously agreed, make sure the property is always presentable for showings, and make sure the property is evacuated when the agreement ends or the house is sold.
  • House owners must respect the minimum term duration of the agreement established with Houszy (usually 31 days), reimburse any house improvements expenses if previously agreed, return the initial deposit if everything is in order, have no objection to the commission Houszy charges to the buyer if the property is sold during the term of the agreement. And in addition, house owners should consider in good faith all offers made by potential buyers if the property is for sale, pay for utilities and insurance if previously agreed, call in advance when visiting the property, and return the deposit when the assignment has been compleated.

What if the butler taking on the assignment remains in the property past the agreement deadline?

Houszy takes great precautions in the selection of reliable and very professional people to prevent this from happening. In fact, we only enrol candidates that have secured for themselves a proven reputation, have strong references and a good social media profile.

In addition, every person taking on an assignment has to sign a legal binding contract with Houszy to make sure that we can take the necessary legal actions in case this happened.

Do you require sale exclusivity?

Yes, we require exclusivity during the term of the assignment, but we respect the real estate agent’s commission if there were any during this time, as our commission is paid by the buyer.

What fees do you charge for your service?

In the buy/sale transaction we act as agents for the buyer, and so we charge a percent commission to the buyer on the final sale price. We share this commission on a fifty percent basis with the butler that has taken on the assignment the property when is sold.

In addition, we charge per transaction a host service fee of ten per cent to the house owner, and a guest service fee of ten per cent to the potential house buyer.

What is the candidate’s application process?

  • The first step is to sign up, upload your personal profile in the Members Area, and let us approve it.
  • The second step is to find an assignment you would like to undertake by browsing through the Assignment Groups section, also in the Members Area, and ask the house owner to let you join in the group.
  • Thirdly, let the owner revise your profile and invite you to talk privately about yourself, the property, the assignment scope and duration, and finally get an invitation to the property, after signing with Houszy the corresponding assignment agreement.

How are candidates selected for each property?

Houszy pre-selects all candidates based on their resumés, business experience, reputation, net-worth, and social media profile. Next, they have to apply directly to the house owner for each assignment through the corresponding Group. The house owner then decides on the basis of his/hers membership profile and their suitability for the assignment if the candidate would be a good fit for the project.

Alternatively, the owner can leave the final selection process to Houszy, in which case our decision would be made on the basis of our best judgment as to the best candidate for the job.

What type of properties do you specialise in?

We specialise in upscale second homes, which are currently not in frequent use by their owners, and whose value and market potential can be significantly increased with simple, but yet effective, maintenance and upkeeping.

Do you provide assignment agreement templates?

Yes, we provide agreement templates per assignment type and country, according to local laws and regulations. But in addition, we like to propose draft agreements for each project, taking into account what was previously agreed by all parties.

Who bears the cost of this maintenance?

Our proposal to owners and butlers contemplates that any upkeeping expenses would be paid by the stay-and-buy generated from potential buyers, or, alternatively, assumed by the butler, particularly as far as related work is concerned and only if it has been previously agreed.

What is my share of all stay-and-buy fees?

Your share is 50% of all stay-and-buy fees, net of our 10% fee.

What type of upkeeping will I have to do?

The house owner, together with Houszy, would jointly agree at the outset on the key maintenance to be done on the property to increase its value without the need of extensive expenditure. It might be a minor renovation or just plain upkeeping and maintenance. It might not be necessary to spend a lot of money to upgrade your home before you sell it. For instance, you could be asked to clean the space thoroughly, make small repairs, look after the garden and occasionally add a fresh coat of paint to a wall or window. We want potential home buyers to walk into a house that looks well maintained, because otherwise if they see that you can’t take care of minor details, they are going to assume you have let bigger problems escape your attention.

What if the owner decides to cancel our agreement once I am there?

The house owner can cancel the agreement only if the minimum staying time agreed with Houszy has elapsed (usually a minimum of 31 days). However, before we take on a project we pay special attention to the house owner´s motivation to sell, and even in some situations, we aim to sign a “rent-to-buy” agreement or an “assignment for use” contract in order to secure the option to buy the property when a suitable offer arrives.

How long are typically assignment stays and do I need to sign a rental agreement to be able to stay?

The duration of these stays depends on everyone’s agenda and the length of time the property is expected to be on the market. In any case, these stays should always be for a minimum of 31 days to make the assignment worthwhile to everyone.

A rental agreement is not required, what is required however is for the assigned candidate to sign a freelance contract with Houszy, and for the owner to include a service clause in the agreement with Houszy.

How much sale commission can I make?

In the buy/sale transaction, we act as agents for the buyer, and so we charge a percentual commission to the buyer on the final sale price. We share this commission on a fifty percent basis with the person that is renting the property (i.e.: you).

For example:

  • We sell the house you are staying at for 2 M$.
  • Let’s say we make a commission from the buyer of 3%, which amounts to $60,000.
  • Your share of this commission is 50%, that is $30.000.
  • Let’s assume your stay lasted for 6 months, then you would have made $5,000 per month, plus you got free accommodation at an extraordinary house and possibly had a fantastic time working in it.
  • And you are all set to take on the next property!

What commitments do I acquire with Houszy and the house owner if I take on an assignment?

  • You might have to leave a mutually agreed refundable deposit with the owner, or with Houszy (depending on each property), carry out all the home improvements, upkeeping, maintenance and marketing tasks agreed with the owner, pay for utilities and insurance if previously agreed, be available to show the property to potential buyers, accommodate potential buyers on a B&B basis if required, and leave the property when the agreement ends.


  • Houszy and the house owner should pay for some remodeling expenses if agreed, call you in advance before visiting the property, consider in good faith all offers made by potential buyers, pay for utilities and insurance if previously agreed, inform you as soon as the house is sold, respect the duration of the agreement until completion, and refund all the pre-agreed renovation expenses made by you if any, and return the deposit when the assignment has been compleated or the term of the agreement  reached.

When do I have to pay for my booking?

You only pay for your stay-and-buy fee when you arrive at your destination.

How many days can I stay?

For as long as you want, provided it has been previously booked. The minimum is one day.

Is the owner committed to selling the house if I make a booking?

Yes. Interested buyers when booking for a evaluation stay are in fact paying for an option-to-buy the property, but with the added benefit of a free stay.

How does the option-to-buy work?

Generally speaking, an option-to-buy agreement, also called a real estate option, is an arrangement in which, for a fee, a potential buyer or investor acquires the right to purchase real estate sometime in the future. Option contracts are often used in both commercial and residential transactions.

In this regard, we have legally adapted the typical real estate contract to the Houszy concept. We have done that by shortening the typical real estate option into days, to be able to offer it as an incentive to a wide variety of interested buyers. Specifically, house owners instead of having the burdensome work of signing an option with every potential buyer, we previously sign a long-term option with them, which then we assign to potential buyers for a specific number of days.

Do I have to participate in any upgrading or maintenance assignments during my stay?

Only if you want, but it’s encouraged to do so, as it might help you getting to know the property better. And it could be fun too!

What if another buyer makes an offer while I’m in the house?

When you make your booking, you buy an implicit right to buy the house for the asking price for the duration of your booking (you can even book more days after your stay to secure exclusivity for longer time). Nobody else can buy the property while you are booked and have been charged for your booking.

What if the property is sold and some other potential buyer is booked next?

We will offer this potential buyer a similar house, under the same conditions. If no other satisfactory arrangement can be found, and travelling expenses have been incurred, Houszy will reimburse them when the house sale is completed.

Who bears the responsibility of a bodily injury while visiting the property?

We always ask potential buyers to sign a waiver at the time of booking for possible claims resulting from their visiting the property.

Do I need approval from the owner if I make a stay-and-buy request?

Yes, after your request is made, we need approval from the owner before we can confirm your evaluation stay. You can expect between one to five working days to get the final confirmation.

Can I choose a stay-and-buy without a butler?

Yes, you can by searching for properties tagged as “Stay-and-Buy Without Butler”. However, we strongly recommend having someone to look after you during your stay, specially in a large country house where it can be troublesome getting to know well all its features and nearby amenities. Having someone at the property who is keeping things running, often makes the difference between staying at a homey place or at an unpleasant and cold house.

What fees do you charge for your service?

In the buy/sale transaction we act as agents for the buyer, and so we charge a percentual commission to the buyer on the final sale price. We share this commission on a fifty percent basis with the person or people that have taken on the assignment.

In addition, we charge per transaction a host service fee of ten per cent to the house owner and a guest service fee of ten per cent to the potential house buyer.

Why do I have to pay a commission as a buyer?

We provide two very important services to potential buyers:

The first service we bring is the possibility to “test” their properties before they buy them, which can save them a lot of money in both scenarios (buying or not buying). If they decide to buy, they will have more valid arguments during a negotiation, and if otherwise, after staying at the property, they decide not to buy it, then, obviously, they have avoided a costly mistake.

The second service we provide is to guide potential buyers as to how much their offer should be, as we would know what other offers have been rejected for being too low, or alternatively, what would be the likely offer the owner would accept.

+ HOUSE OWNERS

How can I submit an assignment and select a butler?

  • The first step is to sign-up and submit your assignment for review and approval by clicking on the “Submit Assignment” button at the top right-hand side of the menu bar. You will be asked to submit details about your property, your required fee per stay-and-buy day, as well as general information about the maintenance required.
  • The second step is to access your Assignment Group at the Assignment Groups section in the Members Area (we will set-up a Group for you after you signup), and begin testing all its features: wall, private messaging, sending invites, forum, and more.
  • And thirdly, also in the Members Area, you can search for a trustworthy candidate whose profile better adjusts to your requirements, invite this professional to your group, and jointly reach an agreement on the most convenient way for both to undertake the assignment.

Alternatively, after submitting your assignment, you can let us do the candidate selection to make things easier for you.

What type of properties do you specialise in?

We specialise in upscale second homes, which are currently not in frequent use by their owners, and whose value and market potential can be significantly increased with simple, but yet effective, maintenance and upkeeping, while they are for sale.

I can show the house myself and it doesn’t need much maintenance. Can I submit an assignment without having a butler at the property while you send buyers for evaluation stays?

Yes, there is a “Stay-and-Buy Without Butler” mode when we offer test stays to potential buyers. However, we strongly advise having someone to look after potential buyers during their stay, specially in a large country house where it can be troublesome getting to know well the property and all its features and nearby amenities. Having someone at the property to keep things running, often makes the difference between showing a homey place or an unpleasant house.

Do you provide assignment agreement templates?

Yes, we provide agreement templates per assignment type and country, according to local laws and regulations. But in addition, we like to propose draft agreements on each project, taking into account what was previously agreed by all parties.

What type of key maintenance can you undertake?

The house owner, together with Houszy, jointly agree at the outset on the key maintenance required on the property to increase its value and market potential without the need of extensive expenditure. It might be a minor renovation or just plain upkeeping and maintenance. It might not be necessary to spend a lot of money to upgrade your home before you sell it. For instance, you could ask to clean the space thoroughly, make small repairs, replace worn carpets, look after the garden and add a fresh coat of paint to walls. You want people to walk into a house that looks well maintained, because otherwise if they see that you can’t take care of minor details, they are going to assume you have let bigger problems escape your attention.

It might not be necessary to spend a lot of money to upgrade your home before you sell it. For instance, you could ask to clean the space thoroughly, make small repairs, replace worn carpets, look after the garden and add a fresh coat of paint to walls. You want people to walk into a house that looks well maintained, because otherwise if they see that you can’t take care of minor details, they are going to assume you have let bigger problems escape your attention.

Who bears the cost of this maintenance?

Our proposal to owners and butlers contemplates that any upkeeping expenses would be paid by the stay-and-buy generated from potential buyers, or, alternatively, assumed by the butler, particularly as far as related work is concerned and only if it has been previously agreed.

How are professional butlers selected for each property?

Each candidate has to apply directly to the house owner at the corresponding Group, who then decides on the basis of their membership profile and their suitability for the assignment if that candidate would be a good fit for the project.

Alternatively, the house owner can leave this selection process to us, in which case our decision would be made on the basis of our best judgment as to the who might be the ideal candidate for the job. We take into account resumés, experience, and social media profiles.

What if my house needs some remodelling?

In theses cases, only butlers who have a sound home remodelling background, would be proposed for the assignment, and the cost of it would be financed by either the owner, if previously agreed, or through stay-and-buy fees if it were feasible.

What are the advantages of having a person looking after my house instead of leaving it empty while it’s for sale?

Leaving your property empty for any length of time is equivalent to asking for trouble. Not only is your vacant house far more likely to be vandalised and burgled but your home and contents insurance becomes null and void after your home is empty for longer than a month.

How long are typically caretaker stays and do I need to sign a rental agreement?

The duration of these stays depends on everyone’s agenda, the scope of the work to be done, and the estimated time the property is going to be for sale. Usually, what we aim to do is to sign an “assignment for use” agreement with the property owner and a freelance project contract with the professional butler. The ideal duration of a caretaker’s stay should be of at least until the property is sold.

What license do I need to let potential buyers stay in my house for a few days?

In most countries, the law establishes that properties require a licence when either: accommodation is offered in a systematic or recurring way, for long or indefinite periods of time, are purposely established and advertised as a steady source of income for the owners, the owner or representative doesn’t live in the property, or the property offers services comparable to an apartment rental business. In the case of Houszy’s bookings by house buyers, none of the above applies. In fact, what house buyers book and pay for is not a short-term stay, but an option to buy a property during a certain a number of days, which gives them the added right to visit it anytime they want as expected future owners.

In any case, we make sure that we supply the owners beforehand with the legal information that applies to their specific jurisdiction before asking them to commit to any booking agreements.

How does the option-to-buy work?

Generally speaking, an option-to-buy agreement, also called a real estate option, is an arrangement in which, for a fee, a potential buyer or investor acquires the right to purchase real estate sometime in the future. Option contracts are often used in both commercial and residential transactions.

In this regard, we have legally adapted the typical real estate contract to the Houszy concept. We have done that by shortening the typical real estate option into days to be able to offer it as an incentive to a wide variety of interested buyers. Specifically, house owners, instead of having the burdensome work of signing an option with every potential buyer, we previously sign a long-term option with them, which then we assign to potential buyers for a specific number of days.

What about liability insurance?

We can suggest a Home Owner Protection Insurance program to provide primary liability coverage in the event of a third-party claim of bodily injury or property damage related to a Houszy stay. However, we always ask potential buyers to sign a waiver for possible claims at the time of booking.

Am I committed to selling my house if I submit an assignment?

Yes. Interested buyers when booking for a test-stay are in fact paying for an option to purchase your property, but with the added benefit of a free stay.

Do you provide marketing support to owners on For Sale By Owner deals?

We are not a registered real-estate agency and therefore, in most markets, we can’t provide an agency type of service. What we are eager to do, however, is to show your property on our website. and offer potential buyers the possibility to visit it or take a test-stay. Just taking care of these visits and having the properties ready for showing, takes away much of the owners’ strain, and considerably improves their selling chances, as well as it shortens the time that these properties are in the market.

Do you take assignments that are already being marketed by a real estate agency?

Yes, we are eager to collaborate with real estate agencies, as we believe there is a strong mutual benefit from working together: we can improve the property’s market potential, and provide a trustworthy person to show it to a new source of interested buyers at no cost to the owner, nor to the agency. And because our commission is paid entirely by the buyer (as we act as buyer’s agents), the real estate agency gets to keep the agreed commission with the seller.

What commitments do house owners and Houszy acquire with each other when entering into an agreement?

  • Houszy must participate from the start in: suggesting key improvements and maintenance to maximise the property’s value, preselect assignment candidates, supervise home improvements and maintenance tasks through the property’s blog, maintain a continuous flow of potentially interested buyers, and keep track of house showings and offers. In addition, Houszy must leave a mutually agreed refundable deposit, be responsible for carrying out all the home improvements or upkeeping agreed with the owner at the outset, pay for utilities and insurance if previously agreed, make sure the property is always presentable for showings, and make sure the property is evacuated when the agreement ends or the house is sold.
  • House owners must respect the minimum term duration of the agreement established with Houszy (usually 31 days), reimburse any house improvements expenses if previously agreed, return the initial deposit if everything is in order, have no objection to the commission Houszy charges to the buyer if the property is sold during the term of the agreement. And in addition, house owners should consider in good faith all offers made by potential buyers if the property is for sale, pay for utilities and insurance if previously agreed, call in advance when visiting the property, and return the deposit when the assignment has been compleated.

What if the butler taking on the assignment remains in the property past the agreement deadline?

Houszy takes great precautions in the selection of reliable and very professional people to prevent this from happening. In fact, we only enrol candidates that have secured for themselves a proven reputation, have strong references and a good social media profile.

In addition, every person taking on an assignment has to sign a legal binding contract with Houszy to make sure that we can take the necessary legal actions in case this happened.

Do you require sale exclusivity?

Yes, we require exclusivity during the term of the assignment, but we respect the real estate agent’s commission if there were any during this time, as our commission is paid by the buyer.

What fees do you charge for your service?

In the buy/sale transaction we act as agents for the buyer, and so we charge a percent commission to the buyer on the final sale price. We share this commission on a fifty percent basis with the butler that has taken on the assignment the property when is sold.

In addition, we charge per transaction a host service fee of ten per cent to the house owner, and a guest service fee of ten per cent to the potential house buyer.

+ PROFESSIONAL BUTLERS

What is the candidate’s application process?

  • The first step is to sign up, upload your personal profile in the Members Area, and let us approve it.
  • The second step is to find an assignment you would like to undertake by browsing through the Assignment Groups section, also in the Members Area, and ask the house owner to let you join in the group.
  • Thirdly, let the owner revise your profile and invite you to talk privately about yourself, the property, the assignment scope and duration, and finally get an invitation to the property, after signing with Houszy the corresponding assignment agreement.

How are candidates selected for each property?

Houszy pre-selects all candidates based on their resumés, business experience, reputation, net-worth, and social media profile. Next, they have to apply directly to the house owner for each assignment through the corresponding Group. The house owner then decides on the basis of his/hers membership profile and their suitability for the assignment if the candidate would be a good fit for the project.

Alternatively, the owner can leave the final selection process to Houszy, in which case our decision would be made on the basis of our best judgment as to the best candidate for the job.

What type of properties do you specialise in?

We specialise in upscale second homes, which are currently not in frequent use by their owners, and whose value and market potential can be significantly increased with simple, but yet effective, maintenance and upkeeping.

Do you provide assignment agreement templates?

Yes, we provide agreement templates per assignment type and country, according to local laws and regulations. But in addition, we like to propose draft agreements for each project, taking into account what was previously agreed by all parties.

Who bears the cost of this maintenance?

Our proposal to owners and butlers contemplates that any upkeeping expenses would be paid by the stay-and-buy generated from potential buyers, or, alternatively, assumed by the butler, particularly as far as related work is concerned and only if it has been previously agreed.

What is my share of all stay-and-buy fees?

Your share is 50% of all stay-and-buy fees, net of our 10% fee.

What type of upkeeping will I have to do?

The house owner, together with Houszy, would jointly agree at the outset on the key maintenance to be done on the property to increase its value without the need of extensive expenditure. It might be a minor renovation or just plain upkeeping and maintenance. It might not be necessary to spend a lot of money to upgrade your home before you sell it. For instance, you could be asked to clean the space thoroughly, make small repairs, look after the garden and occasionally add a fresh coat of paint to a wall or window. We want potential home buyers to walk into a house that looks well maintained, because otherwise if they see that you can’t take care of minor details, they are going to assume you have let bigger problems escape your attention.

What if the owner decides to cancel our agreement once I am there?

The house owner can cancel the agreement only if the minimum staying time agreed with Houszy has elapsed (usually a minimum of 31 days). However, before we take on a project we pay special attention to the house owner´s motivation to sell, and even in some situations, we aim to sign a “rent-to-buy” agreement or an “assignment for use” contract in order to secure the option to buy the property when a suitable offer arrives.

How long are typically assignment stays and do I need to sign a rental agreement to be able to stay?

The duration of these stays depends on everyone’s agenda and the length of time the property is expected to be on the market. In any case, these stays should always be for a minimum of 31 days to make the assignment worthwhile to everyone.

A rental agreement is not required, what is required however is for the assigned candidate to sign a freelance contract with Houszy, and for the owner to include a service clause in the agreement with Houszy.

How much sale commission can I make?

In the buy/sale transaction, we act as agents for the buyer, and so we charge a percentual commission to the buyer on the final sale price. We share this commission on a fifty percent basis with the person that is renting the property (i.e.: you).

For example:

  • We sell the house you are staying at for 2 M$.
  • Let’s say we make a commission from the buyer of 3%, which amounts to $60,000.
  • Your share of this commission is 50%, that is $30.000.
  • Let’s assume your stay lasted for 6 months, then you would have made $5,000 per month, plus you got free accommodation at an extraordinary house and possibly had a fantastic time working in it.
  • And you are all set to take on the next property!

What commitments do I acquire with Houszy and the house owner if I take on an assignment?

  • You might have to leave a mutually agreed refundable deposit with the owner, or with Houszy (depending on each property), carry out all the home improvements, upkeeping, maintenance and marketing tasks agreed with the owner, pay for utilities and insurance if previously agreed, be available to show the property to potential buyers, accommodate potential buyers on a B&B basis if required, and leave the property when the agreement ends.


  • Houszy and the house owner should pay for some remodeling expenses if agreed, call you in advance before visiting the property, consider in good faith all offers made by potential buyers, pay for utilities and insurance if previously agreed, inform you as soon as the house is sold, respect the duration of the agreement until completion, and refund all the pre-agreed renovation expenses made by you if any, and return the deposit when the assignment has been compleated or the term of the agreement  reached.

+ HOUSE BUYERS

When do I have to pay for my booking?

You only pay for your stay-and-buy fee when you arrive at your destination.

How many days can I stay?

For as long as you want, provided it has been previously booked. The minimum is one day.

Is the owner committed to selling the house if I make a booking?

Yes. Interested buyers when booking for a evaluation stay are in fact paying for an option-to-buy the property, but with the added benefit of a free stay.

How does the option-to-buy work?

Generally speaking, an option-to-buy agreement, also called a real estate option, is an arrangement in which, for a fee, a potential buyer or investor acquires the right to purchase real estate sometime in the future. Option contracts are often used in both commercial and residential transactions.

In this regard, we have legally adapted the typical real estate contract to the Houszy concept. We have done that by shortening the typical real estate option into days, to be able to offer it as an incentive to a wide variety of interested buyers. Specifically, house owners instead of having the burdensome work of signing an option with every potential buyer, we previously sign a long-term option with them, which then we assign to potential buyers for a specific number of days.

Do I have to participate in any upgrading or maintenance assignments during my stay?

Only if you want, but it’s encouraged to do so, as it might help you getting to know the property better. And it could be fun too!

What if another buyer makes an offer while I’m in the house?

When you make your booking, you buy an implicit right to buy the house for the asking price for the duration of your booking (you can even book more days after your stay to secure exclusivity for longer time). Nobody else can buy the property while you are booked and have been charged for your booking.

What if the property is sold and some other potential buyer is booked next?

We will offer this potential buyer a similar house, under the same conditions. If no other satisfactory arrangement can be found, and travelling expenses have been incurred, Houszy will reimburse them when the house sale is completed.

Who bears the responsibility of a bodily injury while visiting the property?

We always ask potential buyers to sign a waiver at the time of booking for possible claims resulting from their visiting the property.

Do I need approval from the owner if I make a stay-and-buy request?

Yes, after your request is made, we need approval from the owner before we can confirm your evaluation stay. You can expect between one to five working days to get the final confirmation.

Can I choose a stay-and-buy without a butler?

Yes, you can by searching for properties tagged as “Stay-and-Buy Without Butler”. However, we strongly recommend having someone to look after you during your stay, specially in a large country house where it can be troublesome getting to know well all its features and nearby amenities. Having someone at the property who is keeping things running, often makes the difference between staying at a homey place or at an unpleasant and cold house.

What fees do you charge for your service?

In the buy/sale transaction we act as agents for the buyer, and so we charge a percentual commission to the buyer on the final sale price. We share this commission on a fifty percent basis with the person or people that have taken on the assignment.

In addition, we charge per transaction a host service fee of ten per cent to the house owner and a guest service fee of ten per cent to the potential house buyer.

Why do I have to pay a commission as a buyer?

We provide two very important services to potential buyers:

The first service we bring is the possibility to “test” their properties before they buy them, which can save them a lot of money in both scenarios (buying or not buying). If they decide to buy, they will have more valid arguments during a negotiation, and if otherwise, after staying at the property, they decide not to buy it, then, obviously, they have avoided a costly mistake.

The second service we provide is to guide potential buyers as to how much their offer should be, as we would know what other offers have been rejected for being too low, or alternatively, what would be the likely offer the owner would accept.